The specs listed in the description are not correct. This model is not a touchscreen.

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Why Dell and Microsoft demand pushing customers into new compexities is beyond me.
First, the recievers are one size. The power plug is the same as everything else. For hooking up a mouse, you need an adapter, small, litle cube with a thin wire leading to the male connector into which cube you insert the wireless antenna.Guess what you lose if it comes apart and goes missing? Adapter AND mouse function.

More expense replacing adapter and wireless mouse.

And who, after 30 years of left hand placement of the windows button found it so necessary to put it center now??? WHY???!!!???

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SO FAR SO GOOD!!!!! I DON’T SEE ANY SECURITY THAT COMES WITH IT. Still looking!!

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While it is lightning fast, which is super important, and the keyboard lights up which is a big deal especially at night, there are several big issues I just can’t get over. The worst is why the edge of the casing is literally like a RAZOR BLADE! I’m not exaggerating: After just a couple of minutes the case edge Literally cuts into your palm and hand! There are always deep red marks. At this point I may have nerve damage. I can hear you now saying OMG what an exaggeration but go to a Best Buy and play with these laptops for a few minutes. The corners are like daggers! WHY??? Who would design the exact place where you rest your hand like that?!! The other thing is the center placement of the keyboard. Because many laptops have a Number Pad, I’m used to the keyboard being offset to the left. But because this one doesn’t have a numberpad, It’s super awkward typing on this center keyboard. I don’t think I’ll ever get used to it. Third is the super sensitive mousepad. Yes I know we can adjust it but the default shouldn’t be like this. It accidentally clicks on everything you don’t want it to. If they at least added a numberpad and fixed the jagged razor sharp case, I might be able to live with it. But since I’m not into getting injured every time I use it, I’m sending it back.. especially for $2,000 you think they’d bring extra comfort. Ridiculous!

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The description is very misleading since it states it is a touch screen. However when I received it it is not a touchscreen

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VINE VOICE

I picked up this laptop to run a CAD program and be able to occasionally work someplace besides just being chained to my desk/ desktop computer.

Overall I have been very satisfied with the laptop! The display is clear and bright, and it doesn’t lag or crash as a previous laptop did when running this intensive program and doing ram-heavy tasks. (I do landscaping and so there are a lot of complicated figures and layers of photos used in my CAD program).

The only issue I have noticed is that when I am really using it heavily for the more intensive tasks, the battery drains faster than it is being replenished by the plug, which seems a really big oversight on a laptop.

It hasn’t been a huge issue for me because by the time I need to let it rest and recharge, I also usually need a rest and recharge, but if I had a different work life or if my recreation was also computer-intensive, I could see that being a fatal flaw.

Beyond that, the feel and presentation of the laptop is super nice. Everything’s comfortable to use and works smoothly.

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VINE VOICE

After having the worst computer in the house for years, oh the joys of being the mom, I finally decided on this one for my upgrade. I had heard about the left speaker issue but I have had this computer for about a month now and haven’t noticed this issue myself.
First impressions on the laptop were that it was really heavy. My older laptop of approximately the same size was both thicker and lighter than this one. I think this is due to the full metal case and glass screen that basically has no border. From a viewing perspective the larger screen view makes the images super easy to view and gives them a very clean look. However you will need to keep that in mind as you lift the screen when it closes as it can caused finger prints to get all over the screen if you run your fingers under the edge at all. The surface of the keyboard area is very soft to the touch but shows every little drop of dirt or water that touches it. For that reason if you tend to eat or drink around the computer it won’t look clean. If that bothers you might want look for a different computer but it didn’t bother me.
The keys on this laptop are really low to the surface which is nice and the keys don’t really make any noise when you use them. The keys are all really responsive and I haven’t had any issues with missing keystrokes or dropped letters when typing. The mouse pad is large so if you tend to be a person with larger hands or someone who drops their arms when typing you might find yourself dragging your palms or wrists against it. Again this is not an issue for me personally but some might find it very annoying since the mouse pad is just over 1/3 the width of the laptop.
As far as functionality I haven’t had anything to complain about. I personally use my laptop for 3 functions. I use it to surf the internet and do basic functions online. I also spend a lot of time in my vinyl cutting machines software and I do play one vintage video game online called Everquest. The computer barely acts like its on when I am using the internet. The software also seems to run well and I have had any issues having multiple project tabs open and watching videos on at the same time, something my old computer could have never hoped to do. The game is the big issue. My old laptop couldn’t take the game. It needed a full desk top with dedicated video card. I was pleased to see that the game would run on this laptop with no lag at all and all graphics on which I have rarely done. The fan does start to run at really high speed and fairly loud when I do that but it runs and the heat never gets out of control.
Overall this laptop runs really well with no issues for my purposes. I would recommend it for anyone who will be using it for similar purposes.

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At time of purchase, description stated FHD+ Touchscreen. First model I received was not touch and the exchanged model was also not touch. I suspect they meant to list this as a NON-TOUCH laptop. Otherwise, Dell XPS laptops are amazing. I have set many up for our employees. But when I order based on stated specs, I expect those specs.

 

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