Dialing is a common feature of voice apps. It allows users to dial contacts from their phone book or favorite contacts like Google, Facebook, Twitter,…

Customer service is the support desk’s biggest headache. It can be really tough to help customers solve their problems, and it doesn’t help that customer…

A call center is a business process that helps customers with customer service needs. They are often staffed by customer service agents who handle customer…

When you talk to someone on the phone, are they greeted with a friendly voice? Do they feel like you’re listening? Do you make them…

Customer support is one of the most vital aspects of a company, and it’s no wonder why most companies outsource customer support to third-party providers….

Nextiva is one of the most preferred phone service providers in the United States. They support a wide range of devices, and their customer service…